We are there for you at all times, day or night to provide excellence in funeral care when you and your family need it most.
The Vale Funeral Service have an excellent reputation in Barry and throughout the Vale, offering a first-class service to ensure we serve you during your time of need in a sensitive, dignified, and appropriate as well as professional manner. As independent funeral directors, we continually take the ever-changing needs of today’s funeral service into consideration at all times.
The dedicated staff at Vale Funeral Service have more than 300 years’ experience between them in the funeral profession, serving the needs of the bereaved. Our premises at 181 Court Road are tastefully decorated and provide a serene environment where loved ones can be visited before the funeral.
If you have any requests while your loved one is resting in our chapel, we are more than happy to ensure that these are met. Families are welcome to visit the chapel of rest at any time by arrangement, and there is no fee for this service.
Because we are able to understand the feelings associated with bereavement, we strive to consider your feelings at all times. We have made the following pledges:
With experience spanning over 24 years within the profession, Lyndsay has become a well-known funeral director within Cardiff and the Vale of Glamorgan. Starting his role as a funeral service operative, he then progressed to the role of embalmer and funeral director.
Lyndsay is a qualified funeral director, achieving the recognised Certificate in Funeral Practice provided by The Independent Funeral Directors College. Shortly after qualifying, Lyndsay was made a fellow of the college.
In 2010, he became a co-founder and principal of Park Funeral Directors in Barry. Lyndsay is also a licensed member of The British Institute of Funeral Directors, fully accredited for his knowledge and qualifications.
He has been appointed the Welsh Representative for The Society of Bereavement Practitioners, which recognises the experience of people who work within the bereavement sector.
With more than 12 years of experience in the profession, Nicola too has gained her funeral director’s qualification accredited by The Independent Funeral Directors College.
She is also a licenced funeral director with The British Institute of Funeral Directors, making her the only female-qualified and licensed funeral director within Cardiff and the Vale. Nicola plays an active part of various societies within the community. Her attention and care regarding bereaved families is as equally important to her husband, Lyndsay.
We are proud to be full members of the oldest and largest professional trade group for funeral directors, the NAFD (National Association of Funeral Directors). The association was founded in 1905 as The British Undertakers' Association, becoming NAFD in 1936 and, as such, has stood for all these years as the leading body in funeral service. It supports and campaigns for higher standards within the profession and the rights of all funeral directors and their clients.
Members agree to strictly abide by a code of practice, originally written in consultation with the OFT (Office of Fair Trading). The association also provides an arbitration and conciliation scheme to serve the bereaved in the event of any dispute regarding the service that they have received from their funeral director.
The vast majority of funerals are carried out to the satisfaction of clients. NAFD, through its Funeral Arbitration Scheme, provides a dedicated procedure for those who feel they did not receive the service they should have.
The first stage is for the client to contact the funeral director to resolve the issues they have about the service received. If the client is unable to reach a resolution of the issues with the funeral director, they should then contact the Funeral Arbitration Scheme at the following address: 618 Warwick Road, Solihull, West Midlands, B91 1AA. This provides independent conciliation and arbitration through the CIArb (Chartered Institute of Arbitrators).
There are probably many questions that you would like answers for, which we hope you can find on our website. But if you have any questions at all that relate to your bereavement, please do not hesitate to contact us. Our friendly staff are more than willing to help you at any time, day or night.